Data and General Privacy Notice

  1. About us
    1. In this policy references to ‘we’ or ‘us’ are to CRED Foundation, a charity incorporated in England and Wales registered number 1160967, Company Number 9377986, whose registered office is at: Thornbury Baptist Church, Gillingstool, Thornbury, BS35 2EQ, and who will be the Data Controller of any personal information processed as described in this privacy notice.
    2. If you have any questions about your personal information, please refer to the Contact information section below.
  2. Statement of intention
    1. It is the intention of CRED Foundation to comply with the General Data Protection Regulations (GDPR) and to maintain confidentiality regarding our partners, volunteers, staff, and job applicants (Data subjects).
    2. We collect personal information, such as an email address, name, home or work address and/or telephone number. We collect personal information each time you are in contact with us. For example: when you request updates, make a donation, book into training/events, give your details to a CRED Foundation staff member at an event or send us an email.
    3. We will only keep such data as far as it is relevant and only for as long as is necessary and strive to ensure its accuracy.
    4. Furthermore, all files containing personal information are kept in locked cabinets or on password protected electronic files.
    5. We follow Disclosure and Barring Service (DBS) guidelines on the retention or destruction of DBS Disclosures.
  3. Your personal data – what is it?
    1. Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into their possession. The processing of personal/sensitive data is governed by the General Data Protection Regulations (known as GDPR).
  4. Use of your personal information:
    1. CRED Foundation collects and uses your personal information for the following reasons:
      1. To provide you with information about our work including newsletters and prayer updates where you have consented to this.
      2. To process the donations you give us and to ensure they are recorded correctly.
      3. To keep records of your relationship with us. For example: what events you have attended, what enquiries you have made and what areas of work you have supported.
      4. To customise the information and appeals we send to ensure we work in the most cost effective way and only send information which is appropriate to you.
    2. CRED Foundation does not sell, rent, lease or make available in any way its contact lists to third parties.
    3. CRED Foundation will disclose your personal information, without notice, only if required to do so by law or in good faith that such action is necessary to:
      1. Conform to the edicts of the law or comply with legal process served on us or the website;
      2. Protect and defend the rights or property of CRED Foundation;
      3. Act under exigent circumstances to protect the personal safety of users of CRED Foundation or the public.
  5. Keeping us up to date with your details and contact preferences:
    1. Please tell us as soon as any of your contact details change so that we can keep your records up to date. You can change the way we contact you by contacting us at with the subject line ‘Please update my contact details’.
    2. You can unsubscribe from regular emails at any time by using the ‘unsubscribe’ or ‘change preferences’ links on the email you have received.
  6. Access to information
    1. You have a right to see the information which we hold on you and can make this available within three to five weeks of receipt of a written request made to: CRED Foundation, Thornbury Baptist Church, Gillingstool, Thornbury, BS35 2EQ.
  7. Security and where we store your personal information
    1. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security or your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
    2. CRED Foundation secures your personal information from unauthorised access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption.
  8. Contact Information
    1. CRED Foundation welcomes your comments regarding this Privacy Notice. If you believe that we have not adhered to this statement, in the first instance please contact us at . We will use commercially reasonable efforts to promptly determine and remedy the problem. To contact the ICO directly, please email or at the Information Commissioners Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
  9. Copyright
    1. All website design, text, graphics, the selection and arrangement thereof are Copyright © CRED Foundation, ALL RIGHTS RESERVED.
  10. Disclaimer of Warranty and Liability
    1. The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.
    2. We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.
    3. Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
    4. All warranties, express or implied, statutory or otherwise are hereby excluded.
    5. Neither we nor any of our employees or affiliated entities will be liable for any kind of damages howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
    6. We are not responsible for the direct or indirect consequences of you linking to any other website from this website.
  11. Geographic Restriction
    1. These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and for our benefit you agree to submit to the non-exclusive jurisdiction of the Courts of England.
  12. Consent and Enquiries
    1. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please email . If at any time you wish us to cease processing your information please send a message to and insert “unsubscribe” as the subject heading.

This policy was last updated in June 2021 but will be subject to an annual review. Please revisit it each time that you consider giving personal data.


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